National Pension Scheme Authority (NAPSA)

Zambia's national social security and pension authority

Government office · Lusaka

VERIFIED UNCLAIMED OPEN NOW

Confirmed by the owner 16 minutes ago

About

The National Pension Scheme Authority (NAPSA) is the statutory body that runs Zambia's national social security scheme. The authority's website gives its contact address as Levy Business Park, Church Road, Lusaka, Zambia, where its Lusaka Area Office and southern regional office are also based. According to the website, NAPSA pays retirement, invalidity and survivors' benefits to members and their families, as well as funeral grants and maternity benefits. Employers and members can register, pay contributions and claim benefits online through the authority's iCARE portal. NAPSA has a network of branch offices across Zambia. In November 2026 its website named Muyangwa Muyangwa as Chief Executive Officer. Offices are open from 08:00 to 17:00, Monday to Friday, and are closed at weekends and on public holidays. The authority's short code is 677, the Lusaka Area Office can be reached on +260 211 395 321, and general enquiries go to info@napsa.co.zm. The postal address is PO Box 51275, Lusaka. Contribution rates are not given on the pages consulted.

Location

Levy Business Park, Church Road, Lusaka, Zambia
Lusaka

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Products and services
  • Pension contributions
  • Retirement benefits
  • Invalidity and survivors' benefits
  • Funeral grants
  • Maternity benefits
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Report a problem Listing ID MX-ZM-028170

Other Government offices in Lusaka

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Opening hours OPEN UNTIL 17:00
Monday 08:00 – 17:00
Tuesday 08:00 – 17:00
Wednesday 08:00 – 17:00
Thursday 08:00 – 17:00
Friday 08:00 – 17:00
Saturday Closed
Sunday Closed

Times shown in Central Africa Time (UTC+2), as given by the business.

Contact details
Phone+260 211 395 321
Emailinfo@napsa.co.zm
Websitehttps://www.napsa.co.zm/
Business information
OwnershipGovernment-owned
Verification

Confirmed to exist in November 2026, by the business website.

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