Department of Immigration Headquarters (Kent Building)

The Department of Immigration Headquarters is the head office of Zambia's immigration service, in Kent Building on Haile Selassie Road, Lusaka, Zambia. The department's stated aim is to facilitate and regulate the entry and exit of people to and from Zambia, and to control the stay of immigrants and visitors. The department's website lets travellers apply for a Zambian e-Visa online through its e-services portal. Foreign nationals can also apply online for immigration permits, including work, investment, study and residence permits. The site publishes the fees charged to visitors and residents. The headquarters has several published contact lines. The contact centre is on +260 211 428 800 and support@zambiaimmigration.gov.zm, and the customer service centre is on +260 211 252 622. The public relations office is on +260 211 255 282 and pro@zambiaimmigration.gov.zm. Visa queries go to the visa section at zambiavisa@zambiaimmigration.gov.zm. The switchboard numbers are +260 211 252 669, 0955 659 493, 0962 172 550 and 0971 718 499. The postal address is PO Box 50300, Lusaka. The department lists a separate Lusaka Regional Immigration Office, on +260 211 221 434, for regional services. Office hours for the headquarters are not published on the contact page.

Kent Building, Haile Selassie Road, Lusaka, Zambia
Lusaka

• e-Visa applications
• Work permits
• Investment permits
• Study permits
• Residence permits