Zambia Qualifications Authority (ZAQA)

The Zambia Qualifications Authority (ZAQA) is the statutory body that manages Zambia's national qualifications framework. Its office is on the ground floor of Finsbury Park at the Kabwe Roundabout in Lusaka, Zambia. According to its website, ZAQA operates under the Zambia Qualifications Authority Act No. 8 of 2024. It develops and implements the Zambia Qualifications Framework (ZQF) and registers and accredits higher-education qualifications. Members of the public and employers can apply online through its QMIS system to have qualifications verified or evaluated. ZAQA also issues e-certificates that can be shared digitally with employers, and offers recognition of prior learning. The website names Mrs Mercy Mwiinga Ngoma as Director General. The office is open from 08:00 to 17:00, Monday to Friday. The office line is +260 211 843 053, and the main mobile numbers are +260 766 326 774 and +260 972 559 301. A separate WhatsApp line, +260 766 326 744, is also listed. Enquiries go to info@zaqa.gov.zm, and the postal address is PO Box 51103, Lusaka. Verification fees are not given on the pages consulted.

Finsbury Park, Ground Floor, Kabwe Roundabout, Lusaka, Zambia
Lusaka

• Qualification verification
• Qualification evaluation
• E-certificates
• Recognition of prior learning