Competition and Consumer Protection Commission (CCPC)

The Competition and Consumer Protection Commission (CCPC) is Zambia's competition and consumer protection regulator. Its head office is at Plot 3827 on Parliament Road in Olympia Park, Lusaka, Zambia, opposite the Mulungushi International Conference Centre. According to its website, the commission was established in 1997 as the Zambia Competition Commission. It took its current name in 2010, when the Competition and Consumer Protection Act No. 24 of 2010 was passed. It acts against restrictive business practices, abuse of dominant positions, anti-competitive mergers and cartels, and it reviews mergers and acquisitions. On the consumer side, it investigates breaches of consumer rights, educates the public and mediates between businesses and consumers. Consumers can file complaints online or on the toll-free line 5678. The commission also issues alerts about product recalls. The commission is open from 08:00 to 17:00, Monday to Friday. Its telephone numbers are +260 211 222 787 and +260 211 232 657, and its mobile number is 0975 873 988. Enquiries go to zcomp@ccpc.org.zm, and the postal address is PO Box 34919, Lusaka. Weekend opening is not published.

Plot 3827, Parliament Road, Olympia Park, Lusaka, Zambia
Lusaka

Opposite Mulungushi International Conference Centre

• Consumer complaints
• Merger reviews
• Competition investigations
• Product recall alerts