National Health Insurance Management Authority (NHIMA)

The National Health Insurance Management Authority (NHIMA) runs Zambia's National Health Insurance Scheme. Its head office is in the Public Service Pensions Fund Building, Stand No. 27396, Alick Nkhata Road, at Longacres in Lusaka, Zambia. According to its website, the scheme was established under the National Health Insurance Act No. 2 of 2018, and the authority's board was inaugurated on 15 March 2019. NHIMA operates the scheme and manages the National Health Insurance Fund. It registers members and issues membership cards, including for spouses and dependants. It accredits the health care providers that members can use, and the list of accredited providers is public. It also develops the scheme's benefits package. Members can submit complaints online. The toll-free number is 8000, and the head office can also be reached on +260 211 356 498 and +260 211 356 499. General enquiries go to info@nhima.co.zm. Office hours and a postal address are not published.

Stand No. 27396, Public Service Pensions Fund Building, Alick Nkhata Road, Longacres, Lusaka, Zambia
Lusaka

• Member registration
• Membership cards
• Accreditation of health providers
• Complaints